Building Safer Agentic Workflows AI agents are moving from simple chat interfaces into real workflows. Instead of only answering questions, they can now search databases, update CRM records, draft emails, call APIs, and hand work off to other systems. That is powerful, but it also changes the risk. A wrong answer in a chat is annoying. A wrong action in Salesforce, finance, support, or operations can create real cleanup work. ...
Basic Lead Enrichment in Salesforce with Agentforce To get more hands-on experience with Salesforce automation, I used a Developer Edition org to build a basic AI-assisted lead enrichment flow. When a new Lead is created with limited company information, the automation uses Agentforce to look for missing contact details and then updates the Lead record. The goal was simple: reduce manual research for fields like phone number, email, and website, while still keeping the setup easy to inspect and improve. ...
Finding Fintech Issues on Reddit with n8n In financial services, useful customer signals are often buried inside community discussions. People talk about payment issues, banking frustrations, failed onboarding, app bugs, and support problems long before those signals show up in a formal report. For this project, I built an automated n8n workflow that scans finance-related subreddits, filters for relevant posts, uses AI to summarize the issue, and sends the results to Google Sheets. ...